The ITSM add-on organizes and manages project schedules in Matrix42 Workspace Management.
This installation for up to the number of current Matrix42 licenses.
The ITSM add-on organizes and manages project schedules in Matrix42 Workspace Management.
This installation for up to the number of current Matrix42 licenses.
The TAP.DE addon for professional inventory bookings supports the reliable mass processing of asset bookings.
The ITSM add-on extends the standard single asset capture by a wizard-supported mass data capture, including all owner information, global information and commercial details.
The number of licenses is based on the number of licenses of the existing Workspace Management product.
Please contact your sales representative for an individual offer.
This ITSM add-on supplements the EQM queues with the functionalities required in everyday service desk work.
The Matrix42 Remote Assistance extension provides simple and reliable browser-based (platform-independent) remote control of computers running Windows operating systems via UUX. Matrix42 Remote Assistance – Web can be used within the corporate network, but also across firewall boundaries and without VPN by supporting the http(s) protocol. Thus, a connection to devices on the Internet can be easily established.
The ITSM add-on makes it possible to connect monitoring systems such as PRTG or Nagios to Matrix42 Workspace Management.
The number of licenses is based on the number of licenses of the existing Workspace Management product.
The ITSM add-on enables scheduled service provisioning, so the provisioning of each service can be planned and assigned at the right time.
This installation for up to the number of current Matrix42 licenses.
The add-on extends your existing Matrix42 Workflow Studio with field-proven workflow activities.
The number of licenses is based on the number of licenses of the existing Workspace Management product.
Please contact your sales representative for an individual offer.
The ITSM Add-on transfers existing authorisation groups, including their description, from the Active Directory into the Matrix42 system and auto identify already provisioned security rights to documentate it to the system.
The ITSM add-on can display connections and dependencies between existing assets or CIs based on various informations.
The number of licenses is based on the number of licenses of the existing Workspace Management product.
Please contact your sales representative for an individual offer.
The ITSM add-on provides support for IT-supported human resources processes starting with onboarding, offboarding, movement as well as time-controlled service provisioning in the Matrix42 system.
This installation for up to the number of current Matrix42 licenses.
The neo42 Service Management Depot is a community-collection of best practice solutions for the Matrix42 ESM. It contains lots of addons that optimize working with the solution, extremely accelerate its implementation or extend its functionalities.
The DocuSign Connector provides an interface between DocuSign and Matrix42 Enterprise Service Management and enables, in any ordering and provisioning process, the integration of a digital signature / signature via DocuSign of one or more users.
Bright Pattern’s AI-powered Omnichannel Communication Interaction Platform enables your Matrix42 solution to communicate on all voice and digital channels (chat/SMS/MMS/email/messengers) while providing automated incident creation and resolution, status updates, notifications, automated password reset, and automated routing of all communications.
Bright Pattern’s AI-powered Omnichannel Communication Interaction Platform enables your Matrix42 solution to communicate on all voice and digital channels (chat/SMS/MMS/email/messengers) while providing automated incident creation and resolution, status updates, notifications, automated password reset, and automated routing of all communications.
Bright Pattern’s AI-powered Omnichannel Communication Interaction Platform enables your Matrix42 solution to communicate on all voice and digital channels (chat/SMS/MMS/email/messengers) while providing automated incident creation and resolution, status updates, notifications, automated password reset, and automated routing of all communications.
The Baramundi Connector provides a bidirectional interface between Baramundi and Matrix42 Enterprise Service Management.
The Baramundi Connector provides a bidirectional interface between Baramundi and Matrix42 Enterprise Service Management.
This addon provides several new features to the journal, such as the support of the hashtags, additional sorting and filtering
With the « Notification Cube », information about important events can be sent in the form of a popup, almost in real time, to target groups that can be configured as desired.
Enhance your self service with Augmented Reality and thereby reduce downtime and workload for service personell, while transparently documenting all self service actions
Bright Pattern’s AI-powered Omnichannel Communication Interaction Platform enables your Matrix42 solution to communicate on all voice and digital channels (chat/SMS/MMS/email/messengers) while providing advanced automation of incidents, problems, changes, requests, and more.
Le DRACOON Connector est indispensable pour les entreprises qui souhaitent utiliser les services du fournisseur de données DRACOON avec les avantages de Matrix42.
Allows you to create customizable Barcodes or QrCodes. This extension can be used in your preview dialogue.