Handle asset data by calling this Web-Service from your own custom client.
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Trigger SLA-Calculation on tickets from Compliance Rules and other automated sources.Price hidden until login.Matrix42 AGCalculate Ticket SLA
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Define actions to set multiple attributes of one or more selected objects to preconfigured values.Price hidden until login.Matrix42 AGChange Object Value
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Define extended actions to set multiple attributes of one or more selected objects to preconfigured values.Price hidden until login.Matrix42 AGChange Object Value (Extended)
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Copy role and respective permissionsPrice hidden until login.FUTUREDAT GmbHCopy Role Wizard
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Open new Incident forms by calling a URL with parameters to pre-select attributes, e.g. phone numbers from a VOIP-Client.Price hidden until login.Matrix42 AGCreate Incident by URL
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Create new users upon incoming e-mails from unknown addresses and assign them to the newly created incident.Price hidden until login.Matrix42 AG
E-Mail Robot Extended
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With the ITSM add-on you can configure simple workflows via the standard interface. This installation is for up to 999 users.Price hidden until login.innomea GmbHEasy Workflow Creator
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With the ITSM add-on you can configure simple workflows via the standard interface. Diese Installation ist für 5000 und mehr User.Price hidden until login.innomea GmbH
Easy Workflow Creator – Enterprise
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With the ITSM add-on you can configure simple workflows via the standard interface. This installation is for 1000 to 4999 user.Price hidden until login.innomea GmbH
Easy Workflow Creator – Large
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The ITSM add-on extends the search function in Matrix42 Service Management.Price hidden until login.innomea GmbHExpert Search