Message Center

Birgit Funk Leave a Comment

The Message Center for Matrix42 digitizes the flow of information out of the system and provides all users with important information fully automatically on all Windows 10 devices in real time. Sending and keeping track of important information of all kinds in a timely manner.

Service Management Certification with Prometric

Robert Fuhrmann Leave a Comment

Participation in a supervised knowledge test via the service provider Prometric – which is completed individually – leads to the certification level “Professional” in the respective Matrix42 product if passed.

Endpoint Security Certification with Prometric

Robert Fuhrmann Leave a Comment

Participation in a supervised knowledge test via the service provider Prometric – which is completed individually – leads to the certification level “Professional” in the respective Matrix42 product if passed.

Data Anonymization and Deletion

Birgit Funk Leave a Comment

Labtagon Data Anonymization and Deletion 

Data cleansing fully automated and DSGVO-compliant

Recurring deletion and anonymization of tickets, personal and contact data according to any criteria. 

MobileIron Connector

Alexander Weber Leave a Comment

MobileIron Connector is an extension for Matrix42 Digital Workspace Management. It connects the MobileIron MDM system with the Matrix42 DWM system and it enables the transfer of the managed mobile devices and SIM cards into the WSM Asset Module.

C4IT Analyse Depot (Per User)

Sandy Mehring Leave a Comment

Matrix42 makes data transparent, the analysis depot makes the data usable.
Interactive dashboards give you a deep insight into your data. This enables dynamic monitoring of your KPIs and simplifies the investigation of the cause.

C4IT Customer Panel (Per User)

Sandy Mehring Leave a Comment

How do your users find out whether there are new announcements or news from the IT department?
With the Consulting4IT customer panel, you keep your users up to date with pop-up notifications! Quick access to important areas in Matrix42 such as your own tickets, the knowledge base, the service store or individual links are also no problem.

C4IT Live Ticker (Per User)

Sandy Mehring Leave a Comment

The Live Ticker for the Matrix42 Service Desk keeps service and support staff up to date. Even if the Matrix42 Service Desk is not open, it informs about newly received incidents, tickets, changes, or problems. Also, escalations or end-user responses to queries do not go unnoticed with the Live Ticker.

WinPE Extension Pack - Free Edition

WinPE Extension Pack – Premium Edition

Jochen Schmitt Leave a Comment

The innomea WinPE Extension Pack consists of WinPE PreOs Packages containing many functional extensions to the delivered PreOS Packages: These Extensions are named: ComputerNameValidator, HardwareProfileValidator, CommonDrivers, ListWinPEVariables and PostWindowsInstallation

MobileIron Ivanti Neurons for MDM Connector – Premium Edition

Christian Brdar Leave a Comment

The ITSM Add-on integrates the MobileIron device management for mobile devices seamlessly into your Matrix42 supported IT processes. Connect two powerful systems and benefit from a noticeable added value. Expand the Matrix42 Workspace Management in order to improve the information content of your MobileIron managed end devices.

Dynamic Approval Workflow – RACI

Christian Brdar Leave a Comment

The ITSM add-on enables the dynamic creation of approval procedures based on the Responsible-Accountable-Consultable-Informable concept (RACI).

The number of licenses is based on the number of licenses of the existing Workspace Management product.

Please contact your sales representative for an individual offer.

Easy Workflow Creator

Christian Brdar Leave a Comment

With the ITSM add-on you can configure simple workflows via the standard interface.

This installation for up to the number of current Matrix42 licenses.

Please contact your sales representative for an individual offer.

Identity and Access Management – IAM

Marco Marutschke Leave a Comment

DSP delivers a service article in the Matrix42 service catalogue to select and order access rights within the AD controlled fileshares and applications, an intelligent workflow for approval and fully automated implementation, parking and removal of access rights.