Matrix42 Service Management – Workflows 1: Workflow Studio Basis
You will get to know the Workflow Studio user interface with its control items and will gain an overview over the available workflow activities.
Manufacturer: Matrix42 AG
This training course is conceived for IT managers and administrators who plan to use Workflow Studio or would like to learn about the module’s field of application, scope, and functionality.
You will get to know the Workflow Studio user interface with its control items and will gain an overview over the available workflow activities. You will create your own custom approval and provisioning workflows. (Training days: Mon.-Tue.)
In addition to this course, we recommend attending the separately bookable advanced training course Matrix42 Service Management – Workflows 2 – Create, Customize, Manage Workflows that is held in the days immediately afterwards. (Training days: Wed.-Fri.)
Project managers, professional user or technical managers, Workspace Management or IT administrators, ITSM process managers
- Getting to know the Workflow Studio user interface
- Planning workflow activities
- Integration into Service Desk and Service Catalog
- Connection to actions and compliance rules
- Plausibility check
Previous participation in the Matrix42 Software Asset & Service Management – Administration Training or Matrix42 Service Management Training courses. Practical experience with the Matrix42 Service Management solution and close familiarity with Service Desk and/or Service Catalog.
The training will be held in german.
Matrix42 Trainingscenter Frankfurt
Elbinger Str. 7
In-House Training at Your Location
For in-house training, please contact your Matrix42 customer service representative or send a request to firstname.lastname@example.org